Friday, 29 January 2010

Site Down

We apologise to customers following the website crashing today. The site has got to the stage where we are getting a lot more visitors (which we are not complaining about).
We have now restored it & have secured a bigger hosting package to prevent it going down again.

Wednesday, 27 January 2010

New Life Spectrum

At long last we can report that NLS have gained approval to ship to the EC. I can't remember the last shipment date it's been so long.
We hope to have it in about 6 weeks as it comes in by sea container.
A couple of new additions to the range is a 2mm medium fish formula & a surface feeder formula aimed at livebearers & surface feeding fish.

Tuesday, 26 January 2010

Dainichi Latest

Dainichi inform me that the shipment is due to leave the US on Friday so we should get it around Tuesday/Wednesday as long as the airline doesn't mess the paperwork up again!
Apologies for delay in sending these orders out.

Australian Black Worm

The freeze dried black worms are in from Australia. We had a small shipment to see what interest their was out there. Some have already gone out in the post so if you want to try them out don't delay in putting your order in.
The handy 5g containers are only £4.75.
What I like about them is the high protein (66%) & fat contents (13%). This is usually an indication of how good this food should be in enhancing good growth rate.
Some Australians have been crushing it up into a powder to feed fry. Killie breeders have been giving it some good revues.
We had more sticks in. These are going out a lot faster now & we get loads of repeat orders. The last Earthworm sticks we had in only lasted a couple of weeks.

Saturday, 16 January 2010

Australian Black Worms

We started talking to the farm producing this over a year ago & shortly after they had really bad bush fires in the area which put things on hold. We have now re-established contact & a small shipment is coming over to start things off on the site. I will be updating the freeze dried page shortly.
Black worm are not Tubifex or Bloodworm they are totally different. US breeders in the Killie circle have found them really useful in getting fish to breed. Now we will have them in the handy freeze dried way with all the goodness locked in.
Grown in Australia with fresh clear stream water flowing through the facility & their own freeze drying equipment means these are clean & fresh.
We will have packs of 5, 10, 50, 100 & 200g available as loose product or cubed like Tubifex.
We are really looking forward to trying these out.

Friday, 15 January 2010

Dainichi Import & Spectrum update

This has been a nightmare import. It arrived on schedule beginning January at Stansted. This was then sent to Heathrow where Customs siezed it due to someone at FedEx not clearing the health certificate with Customs.
Even though all correct paperwork & health certificate were included with the shipment Customs wouldn't clear it as FedEx failed to obtain health clearance on the shipment.
Dainichi are working to try & get this shipment released but if this fails they will send another out by next Wednesday so we should get it here by the following week.
I apologise to customers waiting for these foods.As you can see we are in the hands of officialdom.

NLS: I have been trying to find out what is actually causing the delay in shipping & heard back today from their head office in the US. The cause is EC legislation on import of fish feeds. US authorities which oversee exports have to approve NLS for import into the UK under the criteria set out in this legislation. They are still working on getting this & advise me they 'hope to be approved soon'.

We had similar problems when starting imports from Dainichi but they have clearance now to ship to us. The last shipment was siezed due to FedEx not sending this paperwork.

We would like to thank those elected to serve us in Brussels for yet another brilliant piece of legislation ???

Wednesday, 13 January 2010

Green & Black Flake

We mixed up a new blend of flake which looks really nice & is ideal for fish requiring vegetable in their diet. This new blend is a small flake suitable for small or growing fish from livebearers, young Rifts, catfish etc. Guppies are particularly suited to this as the black artemia biomass flake is used by guppy breeders along with our rich, dark Spirulina flake.

We just put it on the site today & already orders are coming in for it. We mixed up about 5 kg to try out. I must admit I like the look of it.

Some new products on the horizon which I will put on the blog a little later....

Tuesday, 12 January 2010

Dainichi Import

Import update: The shipment is currently being held up at UK Customs after FedEx failed to obtain health clearance despite all the certificates being sent with the shipment.
The agent is currently working to clear the shipment.
Red tape rules.

Saturday, 9 January 2010

Big Freeze

Those visiting the Midland Charity auctions we organise will be familiar with the venue but probably not in the way this photo shows with a frozen pool.
Next auction is in blazing June (6th).

Thursday, 7 January 2010


The Dainichi shipment is in the UK now, currently waiting customs clearance. Hopefully should get it in a few days.
Contains most diets in the big 2.5kg sizes as well as all the other sizes imported previously.

Wednesday, 6 January 2010

Cart Buttons

Some shopping cart buttons have been down on the website. I have gone through the site today & fixed all those which were faulty. All should be working OK now.
Apologies for any inconvenience.
Don't forget to refresh/reload the page to refresh your cache if you still get problems.
This has happened a couple of times in the past - usually when Paypal do some site updates.